Privacy Policy
Last updated: July 9, 2026This Privacy Policy describes how MindfulSpend (MindfulSpend Canada Limited) collects, uses, and protects your personal information when you visit our website and engage with our services. We are committed to protecting your privacy and handling your data responsibly and transparently.
Who We Are
We operate a mindful purchasing workshop and educational resource platform designed to help London, Ontario residents develop smart consumer habits and strengthen impulse control. Our mission is to empower individuals to make intentional purchasing decisions and build healthier financial habits through practical guidance and expert insights.
Information We Collect
We collect information in several ways to provide and improve our services. When you contact us through our website, we collect your name, email address, phone number, and any message content you provide. We automatically gather usage data including your IP address, browser type, pages visited, and the time you spend on our site through standard web analytics. We also use cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our content.
Legal Basis for Processing
We process your personal information based on the following legal foundations. First, we rely on your consent when you voluntarily provide information through contact forms or opt-in features. Second, we process data based on our legitimate interests in operating our website, improving our services, and understanding user behavior. Third, we may process information to comply with legal obligations under Canadian privacy and data protection laws. We always ensure that our processing activities are necessary, proportionate, and fair.
How We Use Your Information
Your information enables us to deliver and enhance our services effectively. We use contact details to respond to your inquiries, provide workshop information, and send relevant updates about our programs. Usage data and analytics help us understand which content resonates most with our audience, identify technical issues, and optimize your experience on our website. We may use your information to send educational materials and event notifications only if you have consented to receive such communications. We never sell your personal information to third parties.
Data Retention
We maintain concrete retention periods to ensure we do not keep your data longer than necessary. Contact form submissions and inquiry messages are retained for up to 24 months following your last interaction with us, allowing us to maintain continuity of service and respond to follow-up questions. Analytics and cookie-based usage data is retained for up to 14 months, after which it is automatically deleted from our systems. Server logs containing IP addresses and technical information are retained for up to 12 months for security and troubleshooting purposes. If you request deletion of your account or personal information, we will remove it within 30 days except where legal obligations require us to retain certain records.
Your Rights
You have important rights regarding your personal information under Canadian privacy legislation. You have the right to access your personal data and receive a copy of the information we hold about you. You can request correction of inaccurate or incomplete information at any time. You have the right to request deletion of your personal data, subject to legal retention requirements. You may withdraw your consent for specific processing activities or opt out of non-essential communications. You also have the right to data portability, requesting that we transfer your information to another service provider in a structured format.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days. If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada, which is the federal data protection authority responsible for overseeing privacy compliance in Canada.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather analytical insights. Essential cookies are necessary for website functionality and security. Analytics cookies help us understand how you use our site, which pages are most popular, and where we can improve content. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect site functionality. We do not use cookies for targeted advertising or share cookie data with external marketers. Our use of cookies is transparent, and we only collect data necessary for our legitimate operational and analytical purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses industry-standard encryption (HTTPS) to secure data transmission. Access to personal information is restricted to authorized personnel who require it to perform their duties. We regularly review our security practices and maintain safeguards to address evolving threats. However, no system is completely secure, and we cannot guarantee absolute protection. If you believe your information has been compromised, please contact us immediately so we can take appropriate action.
Third-Party Links
Our website may contain links to external websites and resources that are not operated by us. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any external websites before providing your personal information. This Privacy Policy applies only to information collected through our website and services, not to external sites linked from our pages.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please reach out to us. We are here to help and committed to addressing your privacy inquiries promptly and professionally.
Email: [email protected]
Phone: +1 519 742 8463
Address: 157 King Street West, London, N6A 1A1, Canada